Privacy Policy for SmartLifeAi

Effective Date: January 1, 2025

Welcome to SmartLifeAi (“we,” “us,” or “our”). At SmartLifeAi, accessible at https://smartlife-ai.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI devices.

1. Information We Collect

• Personal Data: Name, email address, phone number, and mailing address.
• Usage Data: IP address, browser type, access times, and pages visited.
• Device Data: Device model, operating system, settings, and unique identifiers.

2. How We Use Your Data

We use the collected data to:

• Operate, maintain, and improve our website and AI devices.
• Communicate with you, respond to inquiries via our contact form, and provide customer support.
• Send updates, newsletters, and marketing communications with your consent.
• Enhance user experience by personalizing content and features.

3. GDPR Rights and Legal Basis

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of Access to your personal data.
• Right to Rectification of inaccurate data.
• Right to Erasure (the “right to be forgotten”).
• Right to Restrict Processing.
• Right to Data Portability.
• Right to Object to processing based on legitimate interests.

Our legal bases for processing include your consent, performance of a contract, compliance with legal obligations, and our legitimate interests. To exercise your rights, please contact us via our contact form or write to:

SmartLifeAi, 150 Orchard Road, #12-03 Orchard Plaza, Singapore 238841.

4. Cookie Policy

We use cookies and similar technologies to enhance your experience:

• Essential Cookies to enable core functionality.
• Performance Cookies to collect information about site usage.
• Functionality Cookies to remember your preferences.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect site functionality and your user experience.

5. Sharing Your Data

We may share your information with trusted service providers who assist in website operations, analytics, customer support, and marketing. We require these partners to maintain confidentiality and use your data only for specified purposes. We may also disclose data to comply with legal obligations or to protect our rights.

6. International Data Transfers

Your data may be transferred to and maintained on servers located outside your jurisdiction. We implement appropriate safeguards, including standard contractual clauses, to ensure your data remains protected.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Securing Your Data

We implement industry-standard security measures, including encryption and access controls, to protect your data from unauthorized access, alteration, or destruction.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the updated effective date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

SmartLifeAi
150 Orchard Road, #12-03 Orchard Plaza
Singapore 238841
Phone: +6586795893
Business ID: S0987896A
For inquiries, use our contact form.